Karina Acevedo at the Disney Springs store was truly amazing. She was so helpful in the process of returning a shirt I purchased and needed to exchange for size for my brother. My prior employment was sales management and I must say she went above and beyond what most people in her profession would do. She is aa definite asset to the Disney Springs Harley Davidson Store. It has been a long time since I received such exception care in a retail store. We live in Pennsylvania and the Post Office made a mistake with our return. Karina solved the problem and handled it with professionalism and we can not say enough good things about the service she provided.

I cannot say enough. My salesman Craig Hillard is the man. Also, his trainee Adam. They were very helpful with all my questions and concerns. Craig was able to have someone bring over a bike from the warehouse for me to look at. Even had a great insurance broker who was able to get my insurance before leaving. The process was seamless and Olivia did a great job getting me financed. All around everyone made me feel like I'm now part of the Harley Family and I'm proud of it. Thank you to everyone who was there Sunday cheering me on. It was awesome experience I will never forget.

We were on vacation in Florida and stopped in to just browse. However when we saw the 2021 Ultra Limited Harley for sale, we fell in love. Our salesperson, Kaleb, was friendly, knowledgeable and professional. He answered all our questions and treated us like friends. Later as we were signing documents, the financial team (Olivia & John) were amazing. They worked with us so we could achieve the best price and payment options. Olivia also arranged the Ultra Limited bike to be transported to our home in Indiana and exchanged/picked up the bike we were trading in. Truly a remarkable dealership. Love, love, love...

Great location to pick up some Harley gear. Well stocked, clean, and the staff were friendly and knowledgeable.

(Translated by Google) From Houston to Orlando! I loved the store, for fans and for those who didn't too, the girl who helped me did a very good job, she was very kind, her name is Oriana, I hope to return soon

Friendly staff, helpful and dedicated. Kevin, Olivia, John, Thomas and the girls at the apparel shop, you are all amazing!

Ive been a customer from HD South for a good while. Just want everyone to know what an exceptional and knowledgeable person is Mr. Shane at parts department. Always ready to help with great information. You cannot get better assistance in any other store and Ive visited and bought parts in other places. Way to go if you want good quality parts and excellent customer service !!!!

We came in 15 minutes before closing time. Siike was the manager on duty. He was great. He showed no signs of annoyance he was very friendly. I accidentally spilled water and he assured me that it was ok as he cleaned it up super fast. He provided great customer service and even upsold me some items. I walked in planning on just browsing and ended up leaving with over 200$ in merchandise because when your treated right thats where you want to do business. We will be back keep up the good work

I bought my first motorcycle with Matt and Brett and I cant say enough how great these guys were. I got my endorsement with John, Angel, and Ray who all were amazing instructors and helped me get comfortable riding. Im so glad I got my wings and my new wheels. Every time I walk into the place I am greeted by not just one but MANY smiling faces and great personalities. Its always fun even if you are just stopping by.

My name is Scott. I went in looking to buy a 2021 883. Upon figuring out the price decided to get a new 2022 883. Tyler and Ryan helped me along the way. Even though it took a few hours to finalize the purchase. I would highly recommend both Tyler and Ryan to help you. They both was patient while it still took me some time to make my mind up. They also answered every question I had. Even after I purchased my bike they continue to answer any questions.

When you need to buy a Harley go and ask for Matt Suero and Ryan Parson they are the best, very professional, excellent service. when you make the loan you do it with Mr. Traven Rowe Finance director ... definitely the best ... Thank you for everything.

Love the (Riding Academy) program . I recommend it to any one looking to get the best training from coach mark and Dario . Very hands on detail instructed strict but for the right reasons safety first . Thank you all for your services provided during my three day training .

Brett, Dejuan, Sara, Clinton among the few that helped me through my first motorcycle purchase by the Orlando location. Gotta hand it to Brett, that son of a gun didn't give up on me when I said not at this time so thank you sir & all who participated for all the hard work you guys put in to give us customers the best damn experience we could ever have with food truck, live music, beer on the house (just one is free) lol, & outstanding service. Thank you for welcoming me into the Harley Davidson family!!!

Bought my 2023 Roadglide with Ray Demerchant, Rob and Billy! The sales staff here is on point! Excellent sales staff!